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Roost — Child Safety Standards

Effective Date: May 9, 2026  |  Last Updated: May 9, 2026

This page sets out the standards Roost (the "Service"), operated by Good Egg LLC, applies to prevent and respond to child sexual abuse and exploitation ("CSAE"). It is published in compliance with the Google Play Child Safety Standards Policy and applicable laws against CSAE. These standards apply globally to everyone who uses the Service.

1. Zero-Tolerance Commitment

Roost has a zero-tolerance policy toward any content, conduct, or attempted contact that sexually exploits, abuses, or endangers a child. We prohibit such content and conduct in our Terms of Use, design product features to deter it, act on every credible report, remove violating content, terminate the responsible accounts, and report to the National Center for Missing & Exploited Children (NCMEC) and other competent authorities as required by law.

2. How We Define CSAE

For purposes of these standards, "CSAE" includes any of the following directed at, depicting, or involving a minor (a person under 18, or the higher minimum age set by local law):

  • Child sexual abuse material (CSAM): images, video, audio, text, drawings, AI-generated content, or any other material that depicts, describes, or implies the sexual abuse or sexualization of a minor.
  • Grooming: any conduct intended to develop a relationship with a minor in order to facilitate sexual abuse, exploitation, or contact, online or offline.
  • Sextortion: threatening to share intimate or sexual material of a minor in order to extract money, additional images, sexual acts, silence, or any other concession.
  • Trafficking and commercial sexual exploitation: recruiting, transporting, harboring, or soliciting a minor for commercial sex or exploitation.
  • Solicitation: any request, attempt, or arrangement for sexual contact, sexual content, or a meeting with a minor for sexual purposes.
  • Exposure of minors to sexual content: sending, displaying, or directing sexual content toward a minor.
  • Identification and contact information: sharing or soliciting identifying or contact information of a minor for any of the above purposes.

This list is illustrative, not exhaustive. Any conduct that endangers a minor's sexual safety is prohibited.

3. Age Requirement

Roost is an 18+ service. We require every user to confirm they are at least 18 years old (or the higher minimum age set by local law) when creating an Account, and we record that attestation. If we learn that a user is under the required age, we promptly terminate the Account and delete the associated data, as described in Privacy Policy §9. We do not knowingly permit minors to use the Service.

4. Prohibited Content and Conduct

You may not, on or through the Service:

  • Upload, send, share, store, or solicit CSAM in any form, including AI-generated, drawn, written, or fictionalized depictions.
  • Engage in grooming, sextortion, solicitation, or any other CSAE conduct directed at a minor.
  • Use the Service to identify, locate, contact, or arrange offline contact with a minor for any sexual purpose.
  • Share, request, or facilitate the sharing of contact information for a minor for any of the above purposes.
  • Direct sexual content toward a minor or attempt to expose a minor to sexual content.
  • Falsely represent your age, impersonate a minor, or assist any minor in circumventing our age requirement.
  • Promote, glorify, normalize, or provide instructions for any of the above.

These prohibitions are also reflected in our Terms of Use §5.2. Violations result in immediate Account termination, content removal, and reporting to law enforcement and NCMEC where applicable.

5. Prevention Measures

We design Roost to deter CSAE before it occurs. Our prevention measures include:

  • Age gating at sign-up: 18+ attestation required before any Account is created.
  • Authenticated identity: Sign in with Apple or Google only — anonymous account creation is not permitted.
  • Friend-gated messaging: direct messages between users require a mutually accepted friend connection. Users cannot message strangers freely.
  • Blocking and removal: any user can block, unfriend, or report another user from their profile or any conversation.
  • Reporting surfaced throughout the app: a report control is available on every user profile and on every message.
  • Photo metadata stripping: we strip EXIF metadata (including GPS coordinates) from photos before they are stored or delivered, so identifying location data is not embedded in images.
  • Location precision controls: users choose how precisely their location is shared — precise, city-level, or hidden — and the same control applies to messages and friend interactions.
  • Automated abuse signals: we use automated systems to flag spam, fraud, and abusive patterns; signals that may indicate child-safety concerns are escalated for human review.
  • Staff training: personnel who handle reports or moderation receive guidance on identifying and escalating CSAE concerns.

6. In-App Reporting

Every user can report CSAE without leaving the app:

  • From a profile: tap the report icon on any user's profile, choose a reason, and submit. "Child safety" is an available reason.
  • From a message: tap the report icon on any message, choose a reason, and submit.
  • From a conversation: open the conversation menu and choose Report, with the same reason options.

You can also report by email to safety@roostsocial.app or, for general abuse, to contact@roostsocial.app. Reports may be submitted anonymously, but providing your username or the username of the reported account helps us act faster.

If a child is in immediate danger, contact local emergency services first (e.g., 911 in the United States, 112 in the European Union) before contacting us. If you are in the United States, you may also report directly to the NCMEC CyberTipline at report.cybertip.org or by phone at 1-800-843-5678.

7. Response to Reports and CSAM

When we receive a report or otherwise become aware of suspected CSAE on the Service, we:

  • Triage immediately: child-safety reports are escalated to the highest priority.
  • Preserve evidence: we preserve the relevant content, account records, and metadata in line with applicable law and law-enforcement preservation requirements (including 18 U.S.C. § 2258A(h) in the United States).
  • Remove violating content: CSAM and CSAE-related content is removed from the Service as quickly as we can confirm it.
  • Action the account: we suspend or permanently terminate the responsible Account and, where appropriate, related Accounts.
  • Report to NCMEC: when apparent CSAM is identified by, or reported to, Roost, we file a CyberTipline report with the U.S. National Center for Missing & Exploited Children as required by 18 U.S.C. § 2258A.
  • Report to other authorities: we cooperate with hotlines and authorities outside the United States (including the UK's IWF, Canada's Cybertip.ca, Australia's eSafety Commissioner, and Brazil's SaferNet) where applicable.
  • Notify the reporter where appropriate: subject to legal restrictions, we may confirm receipt of the report and the action taken.

8. Cooperation with Law Enforcement

We respond to valid legal process — subpoenas, court orders, search warrants, preservation requests, and equivalent international legal instruments — in accordance with applicable law and our Privacy Policy. In emergencies involving an imminent risk of serious bodily harm or death to a minor, we will respond as quickly as possible, including outside business hours.

9. Compliance with Applicable Law

We comply with the laws applicable to CSAE in the jurisdictions where we operate, including:

  • United States: 18 U.S.C. § 2258A (NCMEC reporting), the PROTECT Act, and state laws against CSAE.
  • European Union: the Digital Services Act (DSA) Art. 18 (notification of suspected criminal offenses) and CSAM-related instruments.
  • United Kingdom: the Online Safety Act 2023 child-safety duties.
  • Australia: the Online Safety Act 2021 and the Basic Online Safety Expectations.
  • Canada: An Act respecting the mandatory reporting of Internet child pornography.
  • Brazil: the Statute of the Child and Adolescent (ECA) and the Marco Civil da Internet.

Where local law imposes a stricter standard than this page, the stricter standard applies.

10. Child Safety Point of Contact

Our designated point of contact for child-safety matters, including law-enforcement requests and Google Play Child Safety Standards Policy compliance, is:

Child Safety Officer
Good Egg LLC
Email: safety@roostsocial.app

For privacy and data-protection inquiries, see Privacy Policy §19. For general abuse reports unrelated to child safety, see our Support page.

11. Updates to These Standards

We may update these standards from time to time as our product, threat landscape, or applicable law changes. The "Last Updated" date at the top of this page reflects the most recent revision.

If you have information about a child in danger, contact local emergency services and, in the United States, the NCMEC CyberTipline (1-800-843-5678 / report.cybertip.org) before contacting Roost.